Intermittent BBC News graphics glitch strikes again

Since their introduction in mid-July, the new BBC News on-screen graphics have been affected by an intermittent glitch which causes the software to hang. Each time this has happened, the lower-third graphics are removed completely for a time – presumably to allow the kit to be rebooted.

Various examples of this fault have been observed on the BBC News Channel in recent weeks. However, this evening, the problem occurred on a higher-profile news programme, on BBC One.

Reporter Joe Wilson was doing a live piece to camera. As is the usual protocol in this scenario, a location bug and a name strap for Joe were put up on screen. However, the latter persisted on return to the studio-based presenter, Kate Silverton. After a few seconds, all lower-third graphics – including the ticker on the BBC News Channel – were abruptly cut from view.

VIDEO: BBC News lower-third graphics system fails during 5.20pm news programme on BBC One. Reporter: Joe Wilson. Presenter: Kate Silverton. TX DATE/TIME: 17th August 2019, 5.30pm. SUPPLIED BY: Online/BBC iPlayer. COPYRIGHT: BBC. VREF: 1776-01.

Just under ten minutes later, the lower-third graphics reappeared on the BBC News Channel:

VIDEO: BBC News lower-third graphic reappears on the BBC News Channel at 5.39pm. Presenter: Karthi Gnanasegaram. SUPPLIED BY: Online/BBC iPlayer. TX DATE/TIME: 17th August 2019, 5.39pm. COPYRIGHT: BBC. VREF: 1776-02.



PICTURED: presenter Kate Silverton and a BBC News lower-third graphic. SUPPLIED BY: Online/BBC iPlayer. COPYRIGHT: BBC.

Posted by The Clean Feed Team

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